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I feel like corporate iOS app development all followed this arc: They all realized they needed an app at their own pace, but it all happened before the generation of new platform features preceding our current era — you know, Today widgets and Siri Shortcuts and WatchKit apps. And so the companies shelled out for all that, and then only 5% of their users used it. So they told their iOS devs, “Never do the new stuff again,” and now the 5% of their users who know how iPhones work are screwed.

@jsonbecker Yeah, all the apps for, like, my alarm system, my camera, various home things, local transit system, health care system, etc etc etc, all have like 7-year-old feature sets, and when I file support requests because of a breaking change (iOS 18 deprecating Today widgets was a big one), they write back with the most obtuse smokescreen support form letters imaginable.

@jon alarm system is a good example. I forgot how Alarm.com is still basically reliant on Today widgets. Most of these in my experience are just badly wrapped web views anyway.

Jon Mitchell

@jsonbecker That is the primary example in my life. The support response I got was one of the most vapid I have ever seen.